Who is PLEO?

Support for families affected by mental illness – one Ottawa mom’s story

Leah’s 13-year-old son lives with a mental illness and it has been challenging for her to ensure he gets the help he needs. Thanks to Parents’ Lifelines of Eastern Ontario (PLEO), a United Way Ottawa partner, Leah is connected with other parents who have a similar experience and know what it’s like to walk a mile in her shoes. Through PLEO’s helpline, these parents — called Family Navigators — lend an understanding, empathetic ear and assist callers in connecting to the right community resources and supports. They also offer support and guidance on the phone, and through peer support groups so that parents in need don’t feel like they are facing the issue on their own. If you’re a parent with a child, youth or young adult (under 25) who is dealing with a mental health and/or addiction issue and need help or just someone to talk to, call 613-321-3211, toll free at 1-855-775-7005 or visit their website at Make a donation at or call 613-228-6700.