Community Walk-In Services

For children under 12 (English service only): Crossroads Children’s Centre

Do you have concerns about:

  • Your child’s behaviour
  • Your child’s emotional state
  • Your child’s mental health diagnosis (e.g. anxiety, depression, ADHD)
  • School-related issues
  • Your child’s struggles with peers
  • A family conflict
  • Other parenting issues

Where: Crossroads Children’s Centre, 1755 Courtwood Crescent, Ottawa

When: Wednesdays from 9am – 12 noon, Thursdays from noon to 8pm (last appointment at 6:30pm)

Call ahead for the day/evening’s wait time: 613-723-1623 x 333

More info:

Crossroads Children’s Centre, 1755 Courtwood Crescent, Ottawa

For Youth 12 to 20: Youth Services Bureau

  • Are you are 12 to 20 years old—or the parent of a teen?
  • Do you think the solution is in your control?
  • Do you need reassurance that your reaction to a troubling situation is normal?
  • Are you “stuck” in a feeling (anger, guilt, grief) towards a past event and are looking for ways to get “unstuck.”?

With the help of a counsellor you can identify helpful solutions, past successes, and reasonable expectations.  A single counselling session may be enough to address your needs.

When: Tuesdays and Thursdays, 12 noon to 8 pm (last session is at 6 pm).

Phone: 613-562-3004


Youth Services Bureau, 2301 Carling Avenue (corner of Richardson Ave.)