Confidential Telephone Helpline

woman-on-phone2Feeling confused? Are you looking for information about the mental health system and supports within our community? Feeling alone and stressed while you try to find your child the help they need? The system is fragmented and not easy to navigate. As parents, our own mental health can be challenged as we try to support our child.

We are here to help you navigate the system and to understand what service options might be available to you in the community. And because we ourselves are all parents who have supported our own child through the mental health system or addiction system, we do understand what you are going through.

You just need to pick up the phone and call us

in Ottawa call: 613-321-3211
outside Ottawa within Eastern Ontario call:
1-855-775-7005 (Toll Free)
or email us at or
contact us using our Contact Form

We are here Monday through Friday and if you happen to get voicemail, just leave a message and your call will be returned within one business day.  All conversations are confidential and your privacy is always respected.

This is not a crisis service.

If you are experiencing a crisis please call the
the crisis services.