Who We Are

PLEO was created by parents, for parents.

We know first hand that parents play a significant role in their child’s outcomes and research supports this. We recognize that parents can’t and need not do it alone. We understand the challenges and the stressors on families. And we believe that families facing mental health challenges can flourish.

Our Vision is that families facing mental health challenges can flourish, stigma-free, with the support and services they need.

Our Mission is to foster positive outcomes for families with children to age 25 facing mental health challenges by providing family peer support and by amplifying the family voice for system change.

Our Team

This is your PLEO Team. The people who will be there alongside you through your journey, and behind the scenes championing better mental health care for our kids and families.

Our Family Peer Supporters bring the wisdom and experience of supporting their own child, youth, or young adult with mental health or addiction challenges. They also complete extensive ongoing training – on the mental health system, diagnoses, promising and best practices, and specialized skills such as ASIST (Applied Suicide Intervention Skills Training), Motivational Interviewing, Collaborative Problem Solving, and SMART Recovery. And they’re locals – they live where you live, in the communities we currently serve, because the experience is different in each community, and we need our services to reflect that.

Elyse Schipper
Executive Director
Lana Hann
Operations Manager
Diane Oxborough
Program Coordinator
Christie Kopczyk
Program Coordinator
Asmaa Mabrouk
Communications & Development Assistant
Amelie March
Family Peer Supporter
Barb Pierce
Family Peer Supporter
Bonnie Schryer
Family Peer Supporter
Cathy Blok
Family Peer Supporter
Chantal Larocque
Family Peer Supporter
Laura Lea McPherson
Family Peer Supporter
Line Labrecque
Family Peer Supporter
Shelagh Autumn
Family Peer Supporter

Board of Directors

David Millen
Denise Gilby
Vice Chair
Karen Magalhaes, PMP, CMC
Margaret DeCorte, Ph.D., C.Psych.
Michelle Neville, RN, B.Ed., M.Ed.
Noah Spector
Phyllis Grant-Parker
President & Board Chair
Tanya Parker Wallace, LL.B., AccFM (OAFM)
Tara Draper, CPA, CA

Our Roots

In 2019, PLEO was honoured to receive the Royal’s Inspiration Award for Community Leader in Mental Health. In this short video filmed for the awards gala, founder Phyllis-Grant Parker speaks about our roots.

In 1999, 3 mothers who had children in the inpatient psychiatric program at CHEO began informally supporting each other in waiting rooms and hallways. In 2000, at the initiative of Cynthia Clark, PLEO received its incorporation with its charitable status. It provided a monthly support group for parents at CHEO. A great deal of effort was invested to connect with service providers to advocate for the needs of the families it was supporting. The approach to mental health care at this time included little involvement from families in the treatment planning for their children.

In 2010 PLEO was invited to be a member of the Community Suicide Prevention Network, a group of providers in Ottawa focused on addressing youth suicide. As part of that Committee (now Suicide Prevention Ottawa) PLEO made the case that better navigation and support services for parents and caregivers would help reduce the risks of suicide. These services would help youth get faster access to service. Armed with the results of a parent survey, PLEO secured the support of the committee to develop a plan for a Family Navigation and Support Service. Phyllis Grant-Parker, then the President of PLEO, along with Cherry Murray, Executive Director of Crossroads Children’s Centre, developed the plan and business case for the service. Supported by the Network, PLEO applied for funding from the United Way with Crossroads’ sponsorship. The United Way was able to grant 50% of the request and the Champlain LHIN stepped up with the balance of the needed funds. On Sept 10, 2012 PLEO formally launched the Parents’ Helpline.

In 2015 the Champlain LHIN asked PLEO to expand its services outside of Ottawa and into the counties, and provided base funding. Since 2012, PLEO has grown from the initial 1 monthly support group to 18 throughout the region (as of Jan 2019), a Helpline answered Monday to Friday from 9am to 7pm, and one-on-one mobile support for families who benefit from more intensive, short-term, targeted support. In 2018, this one-on-one mobile support expanded outside of Ottawa and across the entire Champlain LHIN with the support of the Ontario Trillium Foundation.

Throughout its history PLEO has been dedicated to systemic improvements to better serve the needs of families. Some notable involvement:

  • Presented to the Kirby Senate Committee on Mental Health regarding the needs for early intervention. This committee created the report Out of the Shadows which resulted in the development of the Mental Health Commission of Canada
  • Member of the Parent and Youth Advisory Group to the Ministry of Child and Youth Services (MCYS) on the plan for Moving on Mental Health
  • Member of the Community Suicide Prevention Network and its Steering Committee
  • Member of the Family Advisory Committee at CHEO
  • Member and Chair of the Family Advisory Committee at the Royal
  • Member of AMHNC (Addictions & Mental Health Network of Champlain)
  • Member of the Committee led by Parents for Children’s Mental Health (PCMH) that developed the first version of Family Engagement Training for Ontario
  • Partner in the development of Ontario Health Teams, and in an innovative child and youth-focused model of health care for Eastern Ontario

Our Funders

Every time I called PLEO I was given a voice and someone who listened with compassion. I felt respected, heard and not judged. For the first time in a long time (two very long years), I felt that I was indeed a good parent who was just struggling with a difficult situation.

Anonymous parent