How We Help
We help parents of children facing mental health challenges find their way forward.
We provide Family Peer Support through integrated services specifically designed to support parents when, where, and how they need it, and to work together so that parents can move seamlessly between them.
Pleo Support Services
Parents Helpline
Available Monday–Friday, 9am–7pm EST. Parents or caregivers of children up to age 25 can call anytime, as often as needed—no waitlist, no fee, no paperwork, just immediate support.
In Person Support Groups
Confidential, judgment-free spaces where small groups of parents and caregivers connect and support each other. Led by Family Peer Supporters who share lived experience, resources, and guidance.
One-on-One Support
Need more intensive support? Our One-on-One support connects parents and caregivers with Family Peer Supporters in your community for one-on-one meetings, typically over 8 weeks.
On-Site Support
We are also on-site at several locations across the region, working closely with our partners to ensure your whole family is supported.
Virtual Support Groups
Connecting parents and caregivers online in a safe, confidential space to share experiences, gain support, and learn practical tools from peers with lived experience.
Navigation and Advocacy Help
We help parents and caregivers find and access services, understand systems, and manage challenges like school issues, medication, safety, housing, and boundaries.
It’s easy to work with us
If you are a parent, call 613.321.3211 or 855.775.7005 to speak with a Family Peer Supporter or have us call you by completing a self-referral form.
If you are a service provider call 613.321.3211 or 855.775.7005 to make a referral by phone with a Family Peer Supporter, or complete our online referral form.
Thanks to the support of our funders, all of our services are available at no cost. Parents do not need a referral to access our services, and, we welcome referrals from providers working with a family so that we can make that first call – we just ask that you confirm the parent’s consent to share their contact information.
I am now able to think straight. I have felt like I have been in a fog forever. Having someone to really talk to makes all the difference.